Title: Student Development Specialist
Agency: Rappahannock Community College
Location: Gloucester - 073
FLSA: Nonexempt
Hiring Range: The anticipated salary range will be commensurate with experience, and no less than $45,000 per year.
Full Time or Part Time: Full Time
Job Description:
Rappahannock Community College (RCC), founded in 1970, provides high-quality educational and training opportunities throughout a 12-county service region an hour east of Richmond on the beautiful western shore of the Chesapeake Bay with access to fresh local seafood and water activities. RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses, and award-winning workforce training and credentialing programs. RCC’s annualized enrollment of 3,700 credit students in 2024-2025 and almost 800 workforce and community development students are supported by almost 140 full-time employees and over 200 part-time/adjunct employees across two main campuses and five satellite sites.
Are you someone who wants to help students achieve their educational and professional dreams?
RCC seeks applicants for our Student Support Specialist position at our Glenns campus. This is a full-time, classified staff position, with an excellent benefits package. The anticipated salary range will be commensurate with experience, and no less than $45,000 per year. Reporting to the Dean of Student Development, the Student Support Specialist assists students and visitors at Welcome Desk by providing the first point of contact for students and the general public needing services offered by the Student Development division or providing information about the college. This position assists students in scheduling appointments with advising support and financial aid.
This role also provides administrative support to the admissions and records office, including file and records maintenance. The incumbent works with the Dean to schedule staff meetings and prepare agendas and minutes. In addition, this position maintains the Dean’s calendar. This role is responsible for purchasing for the Student Development department, including assisting with recording purchase orders and expense vouchers to keep a running total of expenses from the Student Development budgets. Lastly, the incumbent receives and distributes mail and packages.
Minimum Qualifications:
1. Experience performing administrative assistance duties
2. Excellent customer service skills
3. Ability to understand and communicate college policies, procedures and processes to both employees and customers
4. Proficient technology skills with emphasis on accuracy and completeness of work
5. Ability to work independently and establish own work priorities
6. Excellent oral and written communication skills
7. Ability to maintain confidentiality
Additional Considerations:
8. Office management experience
9. Supervisory experience
10. Experience training others