AbouttherolePlumber
PurposePlumber
Todeliveraninnovative,efficientandflexibleservicethatiscustomerfocused,compliantandsustainshighlevelsofexcellenceandquality.SupportNCHAsobjectivesofbeingaleaderinprovidinganexcellentmaintenanceservicetoNCHAstenantsandexternalcustomersinlinewithNCHAsvisionofMoreHomes,GreatServices,BetterLives
MainresponsibilitiesPlumber
Carryoutthedesign,installation,maintenance,servicingandrepairworkfortheAssociationshousingstockandexternalcustomersinaccordancewithagreedtargetsandprocedures.
Service,maintain,repairandfaultfindingonhotandcoldsystems.
-Fullbathroomrefurb.
Co-ordinatetheservicesofothertradesandworkwithcolleagues,contractorsandpartnerstoensureaseamlessandexcellentservicetocustomers.
Managestock/suppliestoensureworksarenotdelayed.
Workinanefficientmannerthatdeliversvalueformoney,identifyefficiencies,gapsinservicedelivery,andcommunicatethemtolinemanagement
Useinformationavailabletoidentifycustomerneedsandensureservicesaretailoredtomeetthoseneeds
Completeandreturndocumentationwithinagreedtimescales;updatingandmaintainingmanualandcomputerisedrecords.
NVQorequivalentqualificationinplumbing
Unventedhotwatersystem
SkillsandexperiencePlumber
Extensive,demonstrablepostqualificationexperienceintherelevanttrade
Demonstrablesuccessinthedeliveryofavariableworkloadinacustomerfocusedenvironmentandworkinginatargetdrivenservice
Demonstrablerecentexperienceofundertakingmulti-tradeworkse.g.joinery,plastering,tiling,painting
UnderstandingandexperienceofworkingtocurrentHealthandSafetyrequirements
Demonstrableexcellentcommunicationskills
Abilitytousecomputeriseddatarecordingequipment
TPBN1_UKTJ