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Salesforce PSS Solution Architect, Newcastle-upon-Tyne, Tyne and Wear
Client: Empiric
Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 2
Posted: 06.06.2025
Expiry Date: 21.07.2025
Job Description:
Rate: Negotiable (Inside IR35)
Duration: 6 months initially and extendable (long term project)
Responsibilities
* 12+ years CRM experience with at least 3 years in public sector or Energy & Utilities Services domain
* PSS (Salesforce Public Sector Cloud) implementation experience is mandatory.
* Experience with PSS cloud and GDS understanding is preferred.
* CRM/Salesforce solution experience is a plus.
* Proven ability to design and optimize business processes and integrate across systems.
* Detail-oriented with quick learning ability for new concepts and technologies.
* Strong verbal, written, presentation, and interpersonal skills.
* Ability to collaborate in a team to solve business and technical problems.
* Serve as a Trusted Digital Transformation Advisor for customers.
* Lead business process redesign, roadmap planning, and multi-cloud implementation touchpoints.
* Assess customer requirements, co-create future vision, and map to Salesforce solutions.
* Contribute to target architecture, phasing, roadmap, and transition architecture.
* Provide domain expertise for Salesforce 360 platform solutions.
* Assist clients in building CRM strategies and roadmaps, supporting quick wins and strategic goals.
* Work with complex requirements, design, and configure solutions.
* Collaborate with architects and partners on solution details and value.
* Review design and infrastructure blueprints, identify risks.
* Stay updated with industry trends and Salesforce solutions.
Summary
* The Solution Architect acts as an industry domain expert on Salesforce Customer 360 Platform, aligning with enterprise architecture in the public sector, energy, and utilities industries.
* Requires strong industry knowledge, able to discuss future trends, and provide Salesforce perspectives.
* Uses a consultative approach to understand requirements and develop technical sales strategies and solutions.
* Subject matter expert in various categories including business strategy, application architecture, data, security, cloud computing, and analytics.
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