Position: New Business Administrator (Business Support – New Business)
Department: Ultimate Asset Finance
Responsible to: Head of Business Support
Location: Lutterworth. Hybrid and flexible work options available.
Overview
Why choose Ultimate Finance? At Ultimate Finance, we back ambition – properly. We’re a specialist lender built for pace, flexibility and real‑world problem solving, helping businesses access funding that fits how they work. You’ll join a team of approachable experts who move quickly, speak clearly and take pride in doing the right thing for customers and partners. We trust people to take ownership, with supportive leaders and experienced teammates on hand. With over 20 years of experience and more than £17 bn funded, we’re growing – and we’re looking for people who want to do work that matters.
About the team
Asset Finance at Ultimate Finance is built to keep deals moving. We provide tailored funding for hard assets such as vehicles, equipment and machinery quickly, clearly and with support that stays close. Working side‑by‑side with brokers, customers and internal teams, we shape the right solution, deliver a strong customer experience and apply smart risk controls and operational discipline to get deals completed smoothly and responsibly.
About the role
A proactive and customer‑focused operational role, this position plays an important part in ensuring our clients receive a smooth, reliable and professional service from the very first interaction. The role entails processing new deals, ensuring the onboarding process runs smoothly, efficiently and commercially. As a regular point of contact for clients, brokers and introducers, you will represent the business with confidence, clarity and professionalism, helping to create a positive experience at every touchpoint. Working closely with colleagues across the wider team to ensure all aspects of the New Business procedure are adhered to professionally, attention to detail, excellent communication skills and a commitment to delivering high‑quality work are essential.
Key Responsibilities
* Provide a full and professional Asset Finance service to clients, brokers and introducers.
* Process pay‑outs of new deals.
* Be familiar with all aspects of the New Business procedure for new and existing clients.
* Carry out the necessary verification for new clients and brokers.
* Conduct initial risk assessments following verification; resolve issues that may cause delays or lead to holding off the deal.
* Manage diary and workload to prioritise tasks in line with expectations.
* Accurately maintain client and facility records in systems, continuously monitoring debtor records, trading styles and addresses for accuracy.
* Liaise with the Asset Finance team to ensure the highest levels of risk management and service are maintained.
* Assist the Ultimate Finance team, including management and Sales, where required.
Key Skills & Knowledge
* Proficient administrative and organisational skills.
* Customer service skills.
* Positive communication skills.
* Attention to detail.
* Ability to demonstrate relationship building skills.
* Basic commercial awareness and technical knowledge of funding.
* Demonstrate ability to plan and deliver.
* Ability to handle data effectively and be financially literate.
* Ability to engage with internal stakeholders.
* Understanding of the security against which we are asked to provide funding.
* Good time management and prioritisation to effectively deliver.
* Good accuracy/administration and numeracy skills; personable, professional, reliable and confident in own ability.
Please note that if you are successful in receiving an offer of employment from Ultimate Finance, your employment will be conditional upon satisfactory completion of a Disclosure and Barring Service (DBS) check. We use a third‑party provider to conduct the check on our behalf.
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