Overview
I am currently recruiting for a Housing Options Officer based in Hertford.
Details on the role: 37 hours per week, £15.00 per hour, Monday to Friday, 8 months worth of work.
Responsibilities
* Assessing received housing register applications for eligibility for the council's housing register and accurately assessing and awarding points according to the Housing Register and Allocations Policy.
* Provide support to the Housing Options team for the generation and processing of all relevant paperwork relating to housing register applications and the provision of housing advice by the team.
* Administering follow up work regarding missing or incomplete information from customers regarding their housing register application.
* Provide initial assessment of housing advice regarding housing register applications to customers. Refer appropriately within the team for further advice where required.
* Assist with the administration of the Choice Based Lettings (CBL) scheme and the nominations of applications to available social housing in line with our Housing Register and Allocations Policy.
* Operate and update manual and computerised record systems including inputting and accessing data from the Housing Options systems.
* Undertake general administrative support duties; for example, photocopying, filing, collation of outgoing mail, answering the phone.
* Assist with the processing of invoices received and raising orders for the Housing Service.
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