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HANDD Business Solutions, an independent Secure Data Integration specialist, are looking for a technically minded customer focused individual to fill a senior position within their Solutions team.
The primary tasks of the successful applicant are to aid the sales process and customer relationships from a technical perspective through the portfolio of software available via HANDD, as well as provide consultancy & delivery of certain technological aspects.
The successful individual will be a prominent external voice of the organisation, expected to publicly present, contribute to strategy and go to market activities, guide the organisation in terms of technical direction and to evaluate products to be considered within its vendor portfolio.
Acting as the voice of HANDD, the Lead Solution Architect will be responsible for authoring marketing collateral and drive thought leadership to shape HANDDs position in the market.
As the Lead Solution Architect, the successful applicant will act as an escalation point within the Solutions function, expected to review designs, coach and guide other engineers on opportunities and issues which may arise. This will include day to day management activities of the team across EMEA such as setting priorities and assessing KPIs.
HANDD are looking for a motivated self-starter with excellent communication skills, someone who is capable of building and leveraging strong internal and external relationships. An adaptive team player with a strong work ethic not afraid to go above and beyond and work at a fast pace.
Responsibilities
·Be able to articulate the company’s ethos, technology, services and product portfolio, positioning to both business and technical users.
·Attend meetings with existing and prospective clients to determine technical and business requirements, ensuring that all necessary information is collated prior to producing a solution.
·Creation of High-Level Design diagrams, solution flow diagrams, presentations etc to support the customer’s understanding of how a solution would work.
·Build productive relationships internally and externally, fostering teamwork by keeping colleagues updated as required
·Act as a Technical Account Manager for high profile customers
·Support and answer technical questions from our customers on HANDD products and new integration challenges, IT security trends, policies and processes.
·Demonstrate products effectively either face to face or by web sharing and using slides and/or live product.
·Communicate to internal stake holders the status of technical evaluations and any issues that may arise.
·Report to director level status of ongoing sales opportunities
·Deliver technical requirements through software implementation to customers post sale.
·Plan and follow delivery methodologies to customers environment.
·Be able to showcase innovation and adapt to an ever-changing environment
·Speak publicly at in person and online events.
·Creation of marketing content such as blogs, slideware and other appropriate collateral
Skills Required:
·B2B Pre-Sales
·Working knowledge of common data integration technologies, together with a demonstrable interest in keeping abreast with technical developments in this field.
·Requirements gathering, design and solution building and the ability to replicate this in a commercial setting
·Organised and analytical, able to eliminate sales obstacles through creative and adaptive approaches
·Ability to cope under pressure and prioritise work accordingly
·Proven ability to technically drive the sales process from plan to close
·Report writing skills
·Excellent communication and “people” skills
·Good planning and organisational skills
·An independent and proactive worker with a customer-focused team player mindset.
·Strong communication skills, for communicating with both technical and business (non-technical) customers.
·Record of taking ownership of issues and following through to resolution
·Hunger to learn
·Ability to learn and present on new technical areas confidently
Understanding and knowledge of the following areas:
·Familiarity with Microsoft Windows Server family including but not limited to AD, DNS, DHCP, GPO & IIS technologies
·Basic understanding of UNIX/LINUX operating systems would be advantageous
·Exposure to Virtualization technologies, on-premise and cloud based
·Current IT Security trends, policies and processes.
·Experience of transfer protocols (SFTP, FTPS, HTTPS).
·Experience of B2B protocols (AS2/3/4, EDI, MQ, Connect:Direct)
·Understanding of encryption technologies e.g. SSH, SSL, AES, 3-DES, PGP etc
·Experience of networks and domains
·Experience of working with APIs and understanding of REST/SOAP systems.
This is an excellent opportunity for a forward-thinking sales engineering leader to work with high calibre customers and mission critical software across multiple verticals in EMEA.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Engineering and Information Technology
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