Posts available: 2.
Contract: Permanent.
Term: Full-Time.
Salary: £28,673 (Trainee £25,806).
Hours per week: 35 hours.
Reporting to: Energy Supervisor.
Location: Various locations around Liverpool and from home.
Employer Bio
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. They depend on a workforce of paid staff and over 70 trained volunteers. They give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. They are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
As well as a competitive salary CAL also provides access to:
* 27 days annual leave plus bank holidays
* Hybrid Working Scheme
* Interest free travel loans
* Employee Assistance Programme
* Pension Scheme
* Cycle to Work Scheme
* Enhanced maternity, paternity and adoption leave pay.
Job Overview
The Energy Debt Specialist will provide a high-quality inbound telephone debt advice service to clients as part of their brand new Consumer Energy Debt Advice project. This project is for clients who have energy debt (amongst others) and is intended to reduce the impact of personal debt by providing them with debt solutions.
Contact Details: recruitment@caliverpool.org.uk.
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