Overview
Talent Acquisition @ Ocado | Managing all People/HR, Finance & Training roles
Location: Hybrid - 2 days a week onsite in our Luton Customer Fulfillment Centre, LU4 9TT.
Employment type: Permanent, Full Time, 40 hours per week.
Are you an innovative, ‘outside-the-box’ thinker with a passion for driving positive change through employee relations? We’re looking for a confident and proactive ER Advisor to join our dynamic People Team – someone ready to take full ownership of all ER casework for our Head Office population.
This isn’t a back-seat, supportive role. You’ll be the go-to expert for ER matters in our Head Office – leading, influencing, and owning cases from start to finish. That means managing the full spectrum of ER activity (grievances, disciplinaries, investigations, etc.), but also spotting trends in data, identifying root causes, and collaborating with the wider People team to improve the colleague experience and drive long-term, people-first solutions.
Enjoy the opportunity to drive ER excellence!
Our Employee Relations Advisors operate as a helpful ‘hub’ of employee relations support for the Ocado Logistics management team. At the forefront of employee relations, they support a team of approximately 400 managers across the business, taking ownership of ER cases, including high-level disciplinaries, appeals, grievances, short-term and long-term sickness, data reporting and more.
Responsibilities
* Own the full spectrum of ER activity for the Head Office population, including grievances, disciplinaries, investigations, appeals, and sickness management.
* Spot trends in data, identify root causes, and collaborate with the wider People team to implement long-term, people-first solutions.
* Provide expert ER advice to managers, act as the go-to ER specialist, and influence case outcomes from start to finish.
* Maintain accurate records of all actions and documentation, including attendance at meetings and note-taking where required.
Qualifications
* Up-to-date knowledge of UK employment law.
* Highly organised with the ability to prioritise and manage a high volume of cases.
* Proven ability to maintain accurate case records and handle meetings and note-taking as required.
* Passion for initiatives that improve performance, attendance, retention, and the overall employee experience.
What we offer
* Flexible Work: 30 days of a 'work from anywhere' policy for a balanced life.
* Private Medical Cover: Comprehensive private medical insurance.
* Family-Friendly: Maternity, adoption, shared parental leave, and paternity leave.
* Pension Plan: Pension scheme with up to 7% employer contribution matching.
* Generous Leave: 25 days rising to 27 days after 5 years, with option to buy extra.
* Financial Aid: Interest-free train tickets and Cycle to Work Scheme.
* Share Schemes: Access to share plans to participate in our success.
* Shopping Perks: 15% discount on Ocado.com and savings at retailers/restaurants.
* Financial Protection: Income protection and life assurance.
Ocado Logistics values its people, technology and customers, and we strive to support communities we serve. We’re all in it together and ready to roll up our sleeves.
Ocado Group is an equal opportunities employer and makes every effort to ensure that all potential employees are treated fairly and equally, regardless of sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, disability, or union membership status.
Seniority level
Associate
Employment type
Full-time
Job function
Human Resources
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