BramahHRare seeking a skilled and experienced CRM Manager for a client based near Watford. As CRM Manager, you will work closely with cross-functional teams to ensure the successful delivery of Client Relationship Management & Marketing.
Responsibilities:- Collaborate with stakeholders to define project scope, goals, and deliverables by building strong relationships- Develop and manage campaigns, timelines and budgets- Manage customer data within marketing to ensure it is compliant- Track & measure the impact of all customer marketing initiatives and campaigns to enable reporting and evaluation - Support other managers with socials, messaging and design - Develop and track the customer journey to improve experience and grow value - Ownership of email and SMS channels
Requirements:- 3+ years experience in customer marketing or CRM- Self sufficient in building automated commsworkflows using marketing automation technology - Good eye for detail for improving the customer journey - Proficient in using CRM and email distribution tools- Leadership capacity for being the expert in their field - confident in building structure and processes for successIf you are a highly organized individual with excellent problem-solving skills and a passion for CRM, we would love to hear from you. Join our wonderful clients team and contribute to their mission of enhancing customer relationships!
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