Job Description
We’re hiring a talented Account Manager to support a portfolio of existing commercial and public sector clients in the Electric Vehicle Charger space. In this role, you will drive business growth and lead relationships with our key customers in the UK. You’ll build and nurture strategic relationships, identify growth opportunities within your accounts and ensure client retention across your portfolio.
Responsibilities
* Build and nurture relationships with existing clients
* Monthly/Quarterly reporting
* Monthly/Quarterly client meetings / service reviews
* Contract management life-cycle including SLA management and contract renewal negotiations.
* Client retention of portfolio
* Account growth – actively seek opportunities within your accounts to grow the account and Blinks overall network. Identify and target revenue opportunities.
* Maintain accurate client records on internal systems e.g. Salesforce
* Ensure a high level of service is delivered to your portfolio of clients.
* Liaising with other areas of the business to agree and streamline processes
Skills & Experience
* Able to deliver a high level of customer service
* Strong Communication and interpersonal skills
* Strong stakeholder management skills
* Contract life-cycle management including SLA management and strong negotiation skills
* Problem solving mindset with the ability to work in a fast paced and dynamic industry
What we offer:
* Hybrid working - once trained and able to demonstrate a suitable DSE set up at home
* Competitive Salary
* Quarterly Commission
* 25 days holiday + public holidays
* Quarterly team socials
* BUPA cover for yourself*
* Matched Pension Contributions up to 4%*
* Cycle to Work*
*Following successful completion of probationary period (currently 3 months with the option to extend to a maximum of 6 month)
Important Information:
You must have the legal right to work in the UK. We cannot offer sponsorship for this role.
We have a preferred agency that we use and no other agencies will be considered for support with this role.