Job Title: Shop & Reception Assistant
Salary: £ £1.47holiday pay (13.68per hour) 18+
Hours of work: 6am to 2pm/2pm to 10pm/12pm-7pm/ 4pm to 9pm
Contract Type: Annualised Hours
Location: Ashford International Truckstop, Ashford, Kent.
Reporting to: Reception/ General Manager
Overall Objective: To provide exceptional customer service to all customers at A.I.T.
Main Duties Reception:
· To greet visitors to the Ashford International Truckstop, in a polite, professional manner.
· To operate the switchboard, routing calls to the appropriate extension or taking and passing on messages accurately.
· To process payment for customer parking & services (including fax & copy) accurately & in line with current procedure.
· Complete account customer tickets accordingly, also completing details in folder and verify registration numbers on the excel sheets provided.
· Process transactions on the tills, taking payment in pounds, euros and using credit card machines.
· To keep the Shop & Reception display areas clean & tidy and ensure all information is up to date.
· Complete duties rota ensuring all tasks are complete to required standard.
· Replenish stock, including correct rotation.
As well as the above tasks you may be called upon by a Manager and/or Senior colleague to perform other tasks which they deem reasonable.
Person Specification & Desirable Attributes:
Successful candidates will have a positive attitude and a strong work ethic as well as the ability to work on their own initiative.
Must be computer literate.
Benefits:
* Paid breaks and food/ beverages whilst on duty provided.
* Self-managed holiday.
* Possibility of NVQ training.
* Possibility of training in other areas of the business.
* Free Gym Usage
* Group Discounts offered
* Uniform provided
Contact us for further details
Job Types: Full-time, Part-time, Permanent
Pay: £12.21-£13.68 per hour
Expected hours: 32 – 40 per week
Benefits:
* Discounted or free food
* Gym membership
* On-site parking
Work Location: In person