Job description
As a People Services & Payroll Coordinator your role will focus on providing a comprehensive and customer focused service for all first line People and administrative duties.
Acting as a first point of contact for all centralised queries, this would typically include processes such as new starter and leaver administration, benefit administration, paternity/maternity queries, contract changes and updates to terms and conditions and absence. You will work closely with the People & Culture Team to ensure all legislative and statutory deadlines are met and out people are fully supported to deliver their roles. As a Payroll Coordinator you will also help the People Services & Reward Manager with data analytics and reporting for Payroll.
The role
Salary - £25,000 - £26,000
1. Triage all incoming queries, through the People Services and Payroll Mailbox, resolving queries to a pre-set SLA and escalating as required in line with the roles and responsibilities of the team.
2. Provide an efficient internal service by adhering to pre-set service standards / SLA's with full support of management and internal service requirements
3. Prepare and disseminate contractual and company correspondence such as contract amendment letters, references, mail merges, reports and any adhoc requests.
4. Contribute to the successful processing of payroll with pre-set mo...