We are seeking a reliable, practical, and proactive Site Supervisor to take responsibility for the day-to-day maintenance, safety, and smooth running of our purpose-built GP practice.
The successful candidate will be the sole Site Supervisor for the practice and will be expected to take ownership of a wide range of duties, including general handyman tasks, basic repairs, grounds maintenance, and oversight of health and safety and compliance requirements across the building.
Working within a busy primary care environment supporting approximately 5,060 staff across 24 consultation rooms and associated office spaces, this role is central to ensuring the premises are safe, well-maintained, and fit for purpose.
There will also be an element of responsibility relating to cleaning services. The practice currently uses an external cleaning contractor, and the Site Supervisor will be expected to help manage this contract, support quality assurance, and step in to carry out or coordinate deep cleans and cover during periods of sickness or absence. Over time, there is an ambition for this role to support the development of a more in‑house cleaning model, and the post holder would be involved in helping to shape and implement this approach.
Main duties of the job
* Act as the practice Health and Safety Officer, ensuring compliance with all relevant legislation and internal policies.
* Develop, implement, and regularly review health and safety procedures, promoting awareness across the practice.
* Carry out and maintain risk assessments, implementing actions to reduce identified risks.
* Ensure full compliance with fire safety regulations, including routine checks, drills, system maintenance, and documentation.
* Act as a first point of contact for health and safety matters for staff and external agencies.
* Record and manage accidents and incidents in line with practice procedures.
* Ensure all contractors and service providers meet required health and safety and compliance standards.
* Manage the practice cleaning contract, monitoring standards, liaising with contractors, and coordinating deep cleans and sickness cover.
* Undertake DSE/workstation assessments and provide guidance on safe setups.
* Oversee maintenance, repair, and general upkeep of the building, internally and externally.
* Ensure servicing, maintenance, and calibration of equipment is completed and accurately recorded.
* Maintain an up-to-date inventory of practice equipment and assets.
* Liaise with external contractors to ensure work is completed to required standards.
* Ensure all facilities meet statutory, environmental, health and safety, and security requirements.
* Act as a designated key holder for the practice, responsible for building access and emergency call‑outs.
Professional
* Work independently, taking ownership of the role and prioritising workload effectively.
* Maintain up-to-date knowledge of health and safety legislation and best practice.
* Participate in relevant training and continuous professional development.
* Maintain accurate records and documentation in line with legal and organisational requirements.
* Communicate effectively with staff, management, and external contractors.
* Demonstrate a proactive approach to identifying and resolving issues before they escalate.
* Promote a culture of safety, compliance, and continuous improvement across the practice.
* Work collaboratively with the Practice Business Manager and wider team to support operational efficiency.
* Uphold professional standards, reliability, and accountability within the role.
General
* Adhere to all practice policies, procedures, and protocols at all times.
* Maintain strict confidentiality in line with GDPR and Information Governance requirements.
* Comply with all health and safety regulations, including infection prevention and control procedures.
* Ensure safe handling and use of equipment, tools, and materials.
* Use practice systems appropriately and securely where required.
* Participate in practice meetings, training sessions, and mandatory updates.
* Demonstrate a flexible and responsive approach to service needs and workload changes.
* Maintain a professional, respectful, and supportive approach with all staff and patients.
* Contribute to a positive team culture and effective communication across the practice.
* Report incidents, near misses, and safeguarding concerns in line with practice procedures.
* Uphold standards of professionalism, punctuality, and reliability expected within the practice.
Person Specification
Experience
* Experience in a facilities, maintenance, caretaker, or similar site-based role.
* Good working knowledge of health and safety legislation and compliance requirements, including fire safety.
* Practical skills in general maintenance and basic repairs (e.g. plumbing, joinery, painting, minor electrical).
* Experience of carrying out risk assessments and implementing actions to reduce risk.
* Ability to manage and oversee external contractors and service providers.
* Experience of monitoring standards and maintaining safe, clean, and compliant environments.
* Ability to work independently, take ownership of tasks, and prioritise workload effectively.
* Good organisational skills with the ability to keep accurate records and documentation.
* Basic IT skills to support record keeping and communication.
* Strong communication and interpersonal skills.
* Reliable, proactive, and flexible approach to work.
* Understanding of confidentiality, safeguarding, and professional boundaries within a healthcare setting.
* Willingness to undertake training relevant to the role (e.g. health and safety, fire safety).
* Ability to act as a key holder, including responding to alarms or emergencies if required.
* Experience working in a healthcare, NHS, or similar regulated environment.
* Formal health and safety qualification (e.g. IOSH or NEBOSH).
* Knowledge of compliance areas such as COSHH, Legionella, and fire safety management.
* Experience of PAT testing or coordinating equipment testing and servicing.
* Experience managing cleaning services or contracts.
* Experience in stock control, inventory management, or asset tracking.
* Basic understanding of building systems (e.g. heating, ventilation, water systems).
* Experience contributing to audits, inspections, or compliance checks (e.g. CQC).
* Full UK driving licence.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Depending on experience, £14.60 per hour.
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