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Job Description
Job Title: Security Agent
Reporting To: Security Supervisor
Place of Work: Southampton Airport
Pay Rate: £12.25
Shift work: Earlies, lates, and occasional nights
Job Purpose
The purpose of this role is to ensure the safety of all passengers, staff, and their belongings for carriage onto an aircraft. Covering VIP flights, customer service skills are essential. Full training will be provided for aviation security duties.
Accountabilities
* Physical search of passengers, staff, and belongings.
* Perform security tasks such as body searches, baggage searches, access control, aircraft guarding, and document checking.
Control of Access
* Check and validate travel documentation (boarding card, ticket).
* Manage passenger and staff flow through search lanes.
* Operate security equipment as required.
* Complete documentation for confiscated items, passenger screening, and other security records.
Working Environment
* Shift roster includes day, night, weekend, and bank holiday shifts.
* Work indoors and outdoors (Aircraft Hangar) in all weather conditions.
Knowledge, Experience & Skills
* Good communication skills (verbal and written).
* Customer-focused with excellent interpersonal skills.
* Ability to understand and follow instructions.
* Excellent customer service skills.
* Good time management.
Complexity and Creativity
Ensure high standards of customer service and security awareness. Be proactive and alert to maintain security and service quality.
Responsibilities
* Provide high-quality customer service and minimize complaints.
* Maintain high standards of airport security.
Requirements
* 5 years UK checkable history.
* Right to Work in the UK.
* SIA license required.
* Security experience.
* DBS checks.
* Successful clearance of a CTC.
* Flexibility in working hours.
We offer flexible benefits, including virtual GP, financial wellbeing schemes, high street discounts, cycle-to-work, life cover, share plans, and recognition awards.
We are committed to inclusive recruitment. If you need adjustments during the process, please contact us.
Since 1987, Mitie’s 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company.
Join our Mitie Team. Together our diversity makes us stronger.
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