Job Summary
We are seeking a Warehouse Systems Administrator to support the smooth operation of our warehouse management processes. This role is critical in ensuring accurate stock control, system integrity, and efficient communication between operations, customer service, and management. The successful candidate will be intelligent, adaptable, and able to learn quickly while following instructions carefully.
Key Responsibilities
* Oversee day-to-day operation of the Warehouse Management System (WMS).
* Ensure all data relating to stock, replenishment, picking, and dispatch is accurate and up to date.
* Provide system support to warehouse staff, investigating and resolving discrepancies or errors.
* Generate daily and weekly reports on warehouse activity, order fulfilment, and system performance.
* Liaise with Customer Service to provide updates on delayed SKUs, backlog status, and dispatch timelines.
* Support process improvements to increase warehouse efficiency and reduce customer service escalations.
* Assist in training warehouse operatives on correct WMS procedures.
* Provide on-duty system support during peak trading periods (weekends/holidays as required).
Essential Requirements
* Prior warehouse experience (understanding of inbound, stock, and outbound processes).
* Strong computer literacy (MS Office, Excel, data entry).
* Hands-on WMS experience (Peoplevox, SAP, NetSuite, or equivalent).
* Strong problem-solving skills and ability to troubleshoot under pressure.
* Reliable, responsible, and committed to accuracy and efficiency.
* Excellent communication skills across departments.
Job Type: Full-time
Pay: £24,420.00-£25,000.00 per year
Application question(s):
* How many years of experience do you have in a warehouse operations or systems support role?
* Do you have experience investigating and resolving inventory discrepancies using a WMS?
* Please describe your experience using Microsoft Excel to manage or analyze warehouse or inventory data. Include any specific functions or tasks you're confident with (e.g., formulas, pivot tables, VLOOKUP, etc.).
Work Location: In person