The role of a Business development executive is to advise customers and sell a wide range of professional learning and development products to new and existing customers across various industries. To represent the organisation through excellent product knowledge and skilful questioning to match the right product to customer needs. (This is primarily a Business-to-Consumer (B2C) role, with some focus on Business-to-Business (B2B) relationships.) Key Accountabilities Customer Service – Build exceptional relationships with internal and external customers, delivering a best-in-class service. Sales – Convert inbound enquiries from multiple sources and pursue outbound leads to convert into enrolments; recognise and maximise opportunities to increase sales. Business Development Support – Identify potential leads and pass them to the Business Development Managers for follow-up. Performance – Drive personal performance to achieve individual and organisational goals. Process – Accurately process transactions in a timely and efficient manner, resolving any exceptions promptly and keeping stakeholders informed. Administration – Undertake a range of administrative tasks with a high degree of accuracy and personal responsibility. Continuous Improvement – Contribute positively to the team, supporting business objectives and improving efficiency of processes and systems. Flexibility – Work...