Job Description
Join a leading care agency as a Deputy Branch Manager and play a pivotal role in ensuring the smooth operation and high-quality service delivery of the branch. Our client is a reputable care provider dedicated to delivering person-centred care and maintaining excellent service standards.
* Salary: £30,000 - £35,000 yearly
* Flexible working arrangements
* Excellent career progression opportunities
The Role:
The Deputy Branch Manager will be responsible for a variety of operational and managerial tasks.
* Oversee day-to-day operational activities of the care agency
* Ensure staff rotas and care delivery meet service requirements
* Maintain accurate person-centred Care Plans and documentation
* Conduct quality checks and internal audits, escalating issues as needed
* Lead recruitment, onboarding, and performance management of staff
* Act as the primary operational contact for internal and external stakeholders
* Promote continuous improvement and address service issues promptly
The Candidate:
The ideal candidate for the Deputy Branch Manager role should have:
1. Experience in operational management within any CQC-registered care service
2. NVQ Level 3 in Health & Social Care, with Level 4/5 desirable
3. Strong leadership, communication, and interpersonal skills
4. Abi...