Position: Community Team Member
Contract Type: Permanent
Working Pattern: Full Time, 08:00 - 17:00
Salary: £27,000 - £29,000 annually
Are you passionate about delivering exceptional customer experiences? Do you thrive in a vibrant environment where creativity and innovation are celebrated? If so, we have an exciting opportunity for you to become a founding member of our Customer Experience Community team at a brand-new office in Leeds!
About the Role:
As a Community Team Member, you will play a pivotal role in shaping memorable experiences for clients, occupiers, visitors, and stakeholders. Located in the modern front of house area, you will embody the spirit of hospitality and serve as an ambassador for our vibrant community.
Note on the hours - these are the standard hours you'll complete but flexibility will be required when events are happening so you may finish earlier or later.
What You'll Do:
Enhance Customer Experiences: Identify innovative opportunities to elevate customer services and deliver them at the highest standards.
Warm Welcomes: Provide a warm hospitality-style welcome and a fond farewell to everyone.
Immaculate Presentation: Ensure front-of-house areas are always presented to perfection.
Community Engagement: Collaborate with local businesses, community groups, and Leeds City Council to enrich the community.
Relationship Building: Develop professional relationships with clients, occupier...