We require a Quality Assurance Specialist to join our client, based in Hull, on a full-time, permanent basis.
The Quality Assurance Specialist is an office-based role, which plays a key part in ensuring product consistency across the board, building customer confidence in our client’s offerings, and supporting the delivery of high-quality results that meet client expectations. It also requires a proactive approach in identifying and resolving issues early in the process, helping to maintain operational efficiency and strong client relationships.
International travel may occasionally be required to carry out supplier audits and support clients’ expectations, resolve complaints, and address product quality concerns.
THE SUCCESSFUL APPLICANT
* An understanding of marine production quality control practices and standards. Previous experience in quality assessment of pelagic fish is preferred.
* A minimum of 2 years' experience in a quality processing role.
* Proactive & self-driven.
* The ability to travel occasionally on an ad hoc basis.
* Excellent communication skills.
* Organisation and planning skills, working to deadlines.
* Teamwork, tact, and good interpersonal skills.
* Good geographical knowledge.
* Flexibility and the ability to adapt to changing circumstances.
* Problem-solving ability, particularly when working under pressure.
* Accuracy and attention to detail, able to analyse and monitor outcomes.
* Solid computer skills, including proficiency with Microsoft Office applications.
JOB DESCRIPTION
* Overall responsibility for delivery of a top-class Quality Assurance programme.
* Create, update and manage quality procedures to ensure standardisation and compliance.
* Coordinate with internal teams to ensure broad quality control coverage and consistent service delivery.
* Analyse inspection reports and raise any quality concerns to ensure prompt action.
* Analyse inspection data to identify trends or areas for improvement.
* Keep detailed records of inspection reports.
* Respond promptly to any incoming quality claims, assess the situation, and on occasions, travel to client sites for effective resolution.
* Be available to handle urgent communications outside regular hours using a company-issued mobile device.
REMUNERATION PACKAGE ON OFFER
Competitive Salary, bonus opportunities and benefits package