Service Advisor Commercial Vehicle & Plant Excellent opportunity for an experienced Service Advisor to work for a leading commercial vehicle and plant dealership who have a state-of-the-art modern facility based in the Lisburn area. This is a great time to join the company as they are going through a period of expansion and therefore they have a couple of new additional roles available. On offer is a salary of £30,000 - £33,000, 30 holidays, pension, death in service and a healthcare package. Role - Service Advisor Support the Service Controller with the effective and efficient planning of Field Service Engineers Monitor and control Service, resolving client technical/administrative queries and escalating/delegating where required Carry out invoicing and job costing tasks Ensuring paperwork is sent over to customers and records are kept up to date Review and investigate customer complaints and escalate where required Processing of warranty claims in a timely manner to ensure maximum recovery of costs Usage of Company CRM system and customer portal systems Person - Service Advisor Recent experience working as a Service Advisor in either a HGV, Car Dealership, Construction Plant, Agricultural Machinery, Plant Hire, Powered Access or similar environment For a confidential conversation regarding this Service Advisor job contact James Coulter. Alternatively send your CV by applying below. C-Tech Recruitment are an engineering and manufacturing recruitment agency with 20 years technical recruitment experience specialising in the Northern Ireland market. Skills: Contact customers warranty planning Service Delivery Service Admin Invoicing