On-Site IT Support Engineer (Level 1/2) – Aberdeen
Client: Energy Sector
Location: Aberdeen, Scotland (UK) – On Site
Duration: Backfill / ongoing, Start: ASAP
Rate: On application
Your Mission
Join a dynamic team as a Level 1/2 IT Support Engineer. Provide critical hardware and software support, manage IT infrastructure, and ensure seamless operations for employees in the Aberdeen office.
Key Responsibilities
* End‑User Support: troubleshoot Windows, macOS, and mobile devices, handle IMAC tasks, AV systems & executive (VIP) support.
* Device Lifecycle: image and deploy devices (Windows 10 / macOS), manage hardware refresh, disposal, and warranty repairs.
* Asset Operations: lead inventory management, spare parts tracking, depot services and weekly reporting.
* Cross‑Functional Collaboration: onboard new hires, coordinate vendors and ensure SLA compliance.
You’ll Need
Technical
* 3‑5 years IT experience
* Windows/macOS deployment expertise
* Networking basics (TCP/IP, Ethernet)
* A+ / MCP certifications (preferred)
Soft Skills
* B2 English
* Exceptional customer service
* Team collaboration skills
* Adaptability in fast‑paced environments
Logistics
* Own car + valid license
* UK Resident
* 50 lbs lifting ability (to move equipment)
* Flexible schedule readiness
Why Join?
* Impact: support a global healthcare innovators IT ecosystem.
* Growth: long‑term role (1 year potential) in a dynamic environment.
* Support: structured workflow.
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