Advancing People Recruitment Specialists are now recruiting for a Technical Support, Team Lead to work for a worldwide, market leading Technology Company who have an office in Hungerford, Berkshire.
We are looking for an experienced Technical Support Leader who can coach, train, develop and mentor a team of 5 Support Analysts, the Support Department plays a crucial role in assisting customers with technical queries and issues related to our client's payment solutions.
Our client provides specialist software, services and support to deliver fully integrated trading and business management solutions. With a wide range of clients including wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. As a HR Business Partner you will have global reach with offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America.
If successful, this role is office based in Hungerford, Berkshire 3 days a week, remote 2 days.
This role will also give someone the opportunity to work for a huge Private Equity backed Software Company (SaaS)
Key Responsibilities:
Leadership:As the leader of the payments support function, you will lead a team of payments technicians aimed at delivering payment services to clients.
Onboarding New Customers: Manage the process of onboarding the initial application, provisioning, setup, and integration of payment solutions, ensuring a smooth and efficient i...