We are currently looking for a Deputy Executive Assistant to provide secretarial and administrative support to the Senior Leadership Team (SLT) and Trustees as required, including organisation of meetings and detailed minute taking. In addition, the post holder will ensure the smooth running of Reception and the Hospice Clerk duties and will also provide support in the implementation of organisation-wide projects. This role also deputises for the Executive Assistant (EA) in their absence.
Location: Onsite at Rainbows Hospice in Loughborough.
Hours: 37.5 hours per week, Monday to Friday 9:00am - 5:00pm, with occasional evening work for board meetings and weekend work for reception cover; time off in lieu will be provided.
Contract details: Permanent.
About The Role
This is a varied and rewarding role where you’ll lead on delivering an exceptional support experience, ensuring a high standard of delivery and service that is reflective of Rainbows’ values.
Responsibilities
* Oversee, organise and prepare for meetings, ensuring that the papers are collated and distributed and/or made available in a timely manner.
* Liaise with Supporter Relations to ensure key supporters meet the appropriate senior staff, and that senior staff and Trustees are communicated with regarding key events and visits to the Hospice.
* Professional minuting to meetings of the Board, Leadership team, and Senior Leadership Team and other internal meetings.
* Arrange internal and off‑site meetings for the Senior Leadership Team.
* Support the Executive Assistant with meeting coverage, ensuring a seamless service.
* Manage the reception team, including the hospice clerk, dealing with rotas, training and the team’s personal development.
* Take ownership of reception processes and procedures, ensuring compliance and timely updates for the team.
Requirements
* Well organised.
* Able to manage multiple priorities.
* Exceptional with attention to detail.
* Previous experience at senior management level.
* Work well under pressure.
* Strong communication and stakeholder management skills – both internally and externally.
* Management of multiple busy diaries.
* Board and senior management level minute taking, ensuring clarity, accuracy, and confidentiality.
Benefits
* Free onsite parking at the Hospice, Lark Rise, Loughborough.
* Eligibility to join blue light card discount scheme and Company Shop.
* Healthcare Cashback plan.
* Life Assurance.
* 27 days holiday plus bank holidays.
* Contributory pension scheme or Salary Sacrifice Pension Scheme.
* Affordable meals at the Hospice.
* Free Tea, Coffee and Fruit while at the Hospice.
* Free access to an employee assistance programme.
* Wellbeing support and access to Mental Health First Aiders.
* Unofficial benefits: Fun events, all staff away days, Guest visitors.
This role is subject to a Standard DBS (Disclosure and Barring Service) check and comprehensive pre‑employment screening, including employment referencing covering the past five years.
J-18808-Ljbffr