Admissions Assistant x 2
Location Wolverhampton Campus Faculty/Department Directorate of Recruitment and Partnerships Contract Type Permanent Salary £26,707 - £28,778 pa Closing Date 26/04/2026 Job Reference 14747 Documents
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An exciting opportunity has arisen for an Admissions Assistant to join our Central Admissions Unit at the University of Wolverhampton. If you’re someone who enjoys supporting others, thrives in a fast-paced environment, and takes pride in accuracy and excellent service, this could be the perfect next step for you.
About the Role
As an Admissions Assistant, you will be at the heart of our applicant journey, helping future students from the UK and around the world take their next steps toward higher education.
Working within the Directorate of Student Recruitment, Admissions and Marketing, you’ll support the day‑to‑day processing of applications, ensuring decisions are made promptly, fairly, and in line with University policies and sector regulations.
This is a varied and hands‑on role where no two days look the same. You’ll collaborate with Admissions Officers, Managers, and academic teams to maintain data accuracy, keep application pipelines moving, and provide a consistently high-quality experience for every applicant.
What You’ll Be Doing
You’ll make a meaningful contribution to the student experience by:
2. Processing applications in line with entry criteria and regulatory requirements
3. Keeping applicant records accurate using systems such as SITS, Enroly, and CRMs
4. Supporting key admissions activities including Confirmation, CAS issuance, and Clearing
5. Carrying out document verification checks and liaising with UCAS and internal colleagues
6. Responding to complex applicant queries with professionalism, clarity, and care
7. Getting involved in applicant engagement activities such as Open Days, webinars, and virtual events
8. Contributing ideas to improve admissions processes and the applicant experience
What We’re Looking For
9. A‑levels or equivalent
10. Experience working in a Higher Education admissions team
11. Strong communication and interpersonal skills
12. Excellent attention to detail and the ability to stay organised under pressure
13. Experience using SITS, e:Vision, or similar student systems
14. An understanding of UKVI compliance and international qualifications (desirable)
15. A proactive, supportive, and collaborative approach to problem‑solving
If you are enthusiastic and committed to delivering high‑quality service, you’ll thrive in this role.
Why Join Us?
This is an exciting time to be part of the University of Wolverhampton as we continue to transform our approach to admissions and student recruitment. You’ll join a friendly, supportive team committed to:
16. Delivering an outstanding applicant experience
17. Supporting strategic growth
18. Embracing innovation and continuous improvement
19. Making a positive impact on our students and wider community
20. We are proud to be the University of Opportunity, championing widening participation, transforming lives, and building an inclusive, diverse workforce where everyone can thrive.
University of Wolverhampton Recruitment Statement
Freedom of Speech and Academic Freedom
The University of Wolverhampton recognises and protects the rights to freedom of speech and academic freedom, within the law.
We are committed to ensuring that lawful expression of ideas, beliefs and opinions — including those that may be controversial or unpopular — does not result in disadvantage in recruitment, employment or progression.
An offer of employment at the University of Wolverhampton will never be denied based on an individual’s lawful expression of their beliefs, ideas or opinions.
Equality, Diversity and Inclusion
The University of Wolverhampton is an equal opportunities employer and welcomes applications from all sections of the community.
We are committed to:
21. preventing unlawful discrimination and harassment.
22. promoting equality of opportunity.
23. fostering an inclusive environment where colleagues are treated with dignity and respect.
We strive to create a workplace in which colleagues have the confidence and freedom to be themselves, while working professionally and in accordance with equality legislation and University policies.
Guidance on AI-Assisted Applications
We recognise that applicants may use AI tools to support the preparation of their applications. However, submissions must reflect your own experience, achievements and motivations.
We want to understand what you personally bring to the role. Please ensure your application accurately represents your own voice and capabilities.
Flexible Working
We recognise the value of flexible working arrangements and are open to discussion wherever possible.
Your Benefits:
Competitive salaries
Standard Life Pension scheme – with employer contribution of up to 12% to the University's defined contribution scheme.
Long Service Recognition – £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service.
Free Will Writing Service – Complimentary will drafting for employees and their partners.
IT & Mobile Discounts – EE Perk (20% off for family & friends) & software discounts.
Supporting Your Health & Wellbeing
Wellbeing and Mental Health Support – 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service.
Gym memberships discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton.
Eyecare Support – Free eVoucher for eye tests and glasses contribution.
Flu Vouchers – Free flu vaccinations for staff.
Paycare Health Benefit Plan – Covers optical, dental, physiotherapy, and personal accident insurance.
Chaplaincy & Prayer Rooms – Access to multi-faith chaplaincy services.
Valuing You:
Generous Annual Leave (see table below)
Flexible & Agile Working – Flexible and Hybrid working arrangements.
Free On-site Parking – available across campuses.
Cycle Benefits Scheme – Save up to 42% on a bike & accessories via salary sacrifice.
Tusker Electric Vehicle Scheme – Electric cars via salary sacrifice.
Employee Discounts – Savings on groceries, fashion, and entertainment.
Travel Discounts – Up to 10% off holidays through Sodexo Circles.
Training and Development
Staff Network and Inclusion – Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks.
Library Access – Staff have access to books and resources at our onsite libraries.
Staff Scholarship Scheme – Funding for part-time higher education, up to PhD level.
Leadership and Management Development – Access to training opportunities to support you with advancing in your career.