Job Description
We are currently looking for an enthusiastic and engaged Legal Assistant to join our fast-paced Residential Conveyancing Client Onboarding Team based in our Cardiff city centre office. This role will provide valuable support to the residential conveyancing team, to ensure a smooth onboarding process for new clients.
What You’ll Be Responsible For
* Discussing fees with clients and supporting them with their queries.
* Onboarding clients and opening files, including set up on our case management system.
* Supporting the team with administrative tasks associated with the new transaction process e.g. obtaining title deeds and issuing sales contracts.
* Liaising with existing and prospective clients, answering and resolving their queries where relevant.
* Providing an excellent level of customer service to our customers.
* Dealing with third parties such as estate agents and solicitors, as part of the new transactions process.
* Interacting with solicitors within the firm from time to time, providing clarification on any queries or issues.
* Any other reasonable duties and responsibilities.
What We’re Looking For
* Well organised with ability to prioritise workload.
* Ability to work accurately with a good attention to detail.
* Able to use Microsoft Office packages and good typing skills.
* Excellent communication skills, both verbal and written.
* Resilient and calm under pressure.
* Excellent keyboard and word processing skills.
* Possess high levels of speed and accuracy.
* Have a good telephone manner and be comfortable speaking with clients on the telephone.
* Friendly and helpful team player.
What You’ll Receive
* Competitive Salary
* Annual Leave: Enjoy a minimum of 23 days each holiday year, plus bank holidays and extra time off to unwind, including an additional personal day, a day off for your birthday, and a discretionary paid day during the Christmas break.
* Annual Leave Purchase Scheme: Option to buy up to 3 extra days of leave annually to support your work-life balance.
* Gym Discounts: Access discounted memberships to help you stay active and healthy.
* Growth & Development: We’re invested in your career with opportunities for learning and advancement.
* Milestone Recognition: Celebrate your dedication with recognition and awards for key milestones.
* Events: Take part in various networking, corporate, and charity events throughout the year.
* Refer a Friend Scheme: Get rewarded for referring talented friends and connections to join the team.
If you have any questions about this opportunity, please email recruitment@howellslegal.com
Successful candidates will be subject to a basic or enhanced DBS disclosure dependent on the role. Permanent employment is conditional on having a satisfactory DBS check. You will therefore be asked to disclose any unspent convictions during the recruitment process. #J-18808-Ljbffr