Your newpany
Your new job working as a Client Service Manager, will be working for a privately-owned Global Lloyd’s Reinsurance Broker with offices based around the UK and Worldwide, with their head office based in the City. Your new Brokers employ over 5000 staff in over 90 offices worldwide and pride themselves on having an entrepreneurial culture that their clients benefit from. Due to continued successful growth within the Reinsurance team, they are looking to recruit an experienced Client Services Manager to work within an established Reinsurance team dealing with Binding Authority business.
Your new role
Your new role as a Client Services Manager means that you will be responsible for overseeing three teams within the Binding Authority Client Services function. You will report directly to the Head of Client Services and play a pivotal managerial role in driving service excellence, operational oversight, and team development. A key element of your role will be overseeing the day-to-day monitoring of the team, alongside holiday and sickness records, workloads including guidance and support to team members. Some of your other responsibilities will include providing technical leadership across all post-placement activities, including bordereaux,plex losses, loss funds and account settlements. It is essential that you create and monitor service standards and contribute towards resolution within all tasks across the team by providing leadership and operational support in line with thepany’s procedures. This role is a Team Leading / Manager position of a post-placement premium processing and claims handling function.
What you'll need to succeed
Your previous experience working as a senior Premium processing Technician, Team Leader or Manager handling Binding Authorities and post placement will contribute to your success in this role. Ability tomunicate effectively and professionally, both verbally and in writing with clients, insurers and other associates.
You will have the ability to manage time, prioritise and ensure that deadlines are met. Knowledge of Microsoft products (Word, Excel, Outlook, PowerPoint) or similar software applications and knowledge of IMR, CLASS, ECF, LORS.
PLEASE ONLY APPLY FOR THIS ROLE IF YOU HAVE RELEVANT EXPERIENCE IN A TEAM LEADING OR MANAGEMENT ROLE WITHIN PREMIUM PROCESSING AND HAVE EXPERIENCE OF HANDLING BINDING AUTHORITIES.
What you'll get in return
Flexible working options available. You’ll be offered apetitive salary of up to £95,000 ( plus an excellent benefits package. You’ll receive support from both Directors and Managers. You’ll enjoy working as part of a growing and friendly team.