A client based in Middlesbrough is recruiting for X 2 Administrators What We Offer - Both position are working Monday to Friday - 100% in the office Competitive salary and benefits package Supportive and collaborative working environment On-the-job training and ongoing support Free parking on-site 22 days annual leave all UK Bank Holidays Working in the Credit & Finance department - Finance Administrator Key Responsibilities Manage and resolve customer debt queries, including invoice discrepancies, pricing issues, and delivery queries Liaise with internal teams to investigate and resolve disputes Maintain accurate records of all queries and actions taken Support the Credit Control team in reducing aged debt by removing payment barriers Reconcile customer accounts and identify inconsistencies Provide timely updates to customers regarding query resolution Assist with cash allocation and account adjustments where required Contribute to process improvements to reduce recurring issues Key Skills & Experience Previous experience in a credit control, accounts receivable, or finance administration role Strong problem-solving skills with a keen eye for detail Excellent communication skills, both written and verbal Ability to manage multiple queries and prioritise workload effectively Good working knowledge of Microsoft Excel and financial systems A customer-focused approach with the ability to build strong working relationships Understanding of invoicing and order-to-cash processes Working in the Customer Account/Credit department We are currently recruiting for a Credit Administrator to over see our new application process. The role will involve setting new customer accounts up so attention to detail and good computer skills are essential. The core elements of the role are; Setting up new accounts. Ensuring all paperwork and details are recorded accurately. Liaising with different departments. Speaking to customers. You will need; Good attention to detail. Excellent communications skills. Good MS Office skills including Excel. We provide full training so experience in credit is not essential.