We are looking for a driven and enthusiastic Associate Account Manager to join a growing commercial team within a fast-paced manufacturing environment. This is an ideal role for someone early in their commercial career who wants to build strong account management skills while supporting day-to-day customer operations.
You’ll act as a key link between customers and internal teams, helping coordinate orders, supporting commercial activity, and contributing to a positive customer experience. This role offers structured development and exposure to the full customer lifecycle, providing a clear pathway into more senior account management positions.
Key Responsibilities
* Support revenue and margin growth across your assigned accounts
* Build and maintain strong working relationships with customer contacts
* Coordinate order planning from receipt through to shipment
* Assist in the RFQ process and support colleagues in securing new business
* Monitor material requirements and ensure parts are ordered in line with production needs
* Identify potential issues and work with internal teams to resolve them promptly
* Collect and analyse customer forecast data and contribute to KPI reporting
* Communicate customer feedback clearly to the relevant departments
* Develop a strong understanding of customer products and sector-specific requirements
Skills & Experience
* Strong communication and interpersonal skills with the ability to build professional relationships.
* Experience supporting or coordinating customer accounts within a commercial or manufacturing environment
* Good IT literacy (Outlook, Word, Excel)
* MRP experience is a bonus but not required
What’s on Offer
* 25 days holiday + bank holidays (including Christmas shutdown)
* Early finish on a Friday
* Additional long-service leave entitlement
* Free onsite parking, modern offices, and complimentary refreshments
* Supportive working environment with ongoing development opportunities
* Competitive salary
If you are interested in learning more about this role please apply with your most up to date CV showcasing your relevant skills. Due to high volumes of applications we can't always promise we can respond to every application, if you have not heard from us within 48 hours please assume your application was not successful on this occasion