Branch Administrator
We’re looking for a highly motivated Branch Administrator to support our fantastic team in branch in Great Barr. As our Branch Administrator, you will take ownership of office administration accurately, efficiently, and in a professional manner, within a busy, customer-facing estate agency environment. This role requires strong attention to detail, excellent IT literacy, and a commitment to regulatory compliance.
What’s in it for you as our Branch Administrator?
1. Industry leading training and development
2. Demonstrable career ladder
3. Opportunities for progression
4. Supportive, rewarding and fun environment
5. Team incentives
6. Understanding of operations within an estate agency business
Key responsibilities of a Branch Administrator
The main purpose of your role is to support the sales team within the office with essential administrative duties. This will involve:
7. Uploading property details onto major property portals with accuracy and compliance.
8. Managing customer enquiries both in branch and over the phone.
9. Ensuring office expenditure is maintained within budgeted levels.
10. Maintaining accurate records, ensuring regulatory compliance, and supporting smooth branch operations.
Skills and experience required to be a successful Branch Administrator
11. Preferably experience as an Administrator / Secretary or similar role
12. Customer focussed and comfortable in a client-facing role
13. Resilient, positive, numerate and detail oriented
14. Organised and able to prioritise workload in a fast-paced environment
15. Keen interest in learning and keeping up to date with industry changes
16. Excellent verbal and written communication skills
17. Strong IT literacy (MS Office, property systems, internet, email platforms)
18. Commitment to compliance, accuracy, and data integrity
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
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