Better places, thriving communities.
We are delighted to offer an exciting opportunity for an experienced Corporate Receptionist to join our team within a prestigious five‑star corporate environment. This role is ideal for someone with a strong hospitality background, exceptional attention to detail, and a proactive approach to delivering a premium front‑of‑house experience. You will play a key part in ensuring every visitor and colleague receives first‑class service from the moment they arrive.
Hourly Rate: £14.80
Hours: 40 hours per week
Schedule: Monday – Friday between the hours of 07:00 and 19:00 (9 Hour Shift, 1 Hour unpaid Break)
Main Duties & Key Responsibilities
Front of House Excellence
1. Act as the first point of contact for all visitors, clients, and colleagues, providing a warm, polished, and professional welcome.
2. Manage visitor arrivals, sign‑ins, and site inductions, ensuring a seamless and positive experience; including standing on arrival, drink offerings, luggage storage and security process enforcement.
3. Assist visitors and staff using meeting rooms, offering guidance on room use, technology setup, and general support.
Meeting Room & Hospitality Support
4. Ensure meeting rooms are prepared to a high standard, coordinating with hospitality teams for resets and refreshments.
5. Assist with meeting room bookings and ensure spaces meet the needs of internal stakeholders and guests.
6. Provide basic IT and AV support, including Microsoft Teams Room systems and other corporate meeting technology.
Operational Support
7. Log and escalate FM‑related issues on behalf of building occupants, directing requests to the correct service lines.
8. Facilitate incoming and outgoing courier deliveries, mail distribution, and archiving needs.
9. Collaborate with all service partners to provide a seamless workplace experience.
Safety, Protocols & Inductions
10. Support fire evacuation procedures as required, following client safety protocols.
11. Deliver staff inductions covering agile working practices, health and safety, fire alarms, and wayfinding information.
Administration & Reporting
12. Assist with producing management information for the Soft Services Manager, including reporting on service delivery, volumes, and audit results.
13. Participate in service reviews to help identify improvements and efficiencies.
Additional Duties
14. Support the planning and delivery of internal events, liaising with hosts and service teams.
15. Ensure tea points and fridges are kept in perfect condition and crockery is kept pulled to the front and aligned.
16. Complete all mandatory training, including e‑learning and toolbox talks.
17. Provide cover and flexibility for team members during absence, leave, or peak periods.
18. Carry out any reasonable tasks requested by your line manager.
First Aid or Mental Health First Aid qualifications are desirable but can be provided.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .