You ll be involved in everything from sourcing and preparing stock to coordinating with our logistics & shop teams and ensuring our online customers receive a smooth and positive shopping experience.
Responsibilities
* Product Sourcing, Preparation & Listing
o Assist in sourcing new goods
o Prepare items for listing including photographing stock
o Support with writing accurate and appealing product descriptions
* Stock Management
o Accept and check deliveries of donated and new goods
o Barcode and organise stock
o Pick and pack items for dispatch
* Logistics & Coordination
o Liaise with the logistics team to ensure timely dispatch and delivery
o Help maintain accurate stock records and inventory systems
* Team Support
o Work closely with our amazing commercial team to support our ecommerce operation and our portfolio of shop
o Contribute ideas to improve efficiency and customer experience
We re looking for a proactive and detail-oriented Ecommerce & Trading Assistant to support our growing commercial retail operation. This is a varied and hands-on role, ideal for someone who enjoys working with products, systems, and people and wants to help raise vital funds for Helen & Douglas House.
Qualifications
* Strong attention to detail and organisational skills
* Comfortable using computers and online platforms (eBay experience a plus)
* Ability to work independently and as part of a team
* A positive, can-do attitude and willingness to learn
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