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Labour and Performance Optimisation Manager, Birmingham
Client:
Better Placed Ltd - A Sunday Times Top 10 Employer!
Location:
Birmingham, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
9
Posted:
10.06.2025
Expiry Date:
25.07.2025
Job Description:
We're working with a client based in The West Midlands, seeking a Labour & Performance Operations Manager. The role reports to an Operations Director within the retail operations team.
The Labour & Performance Optimisation Manager is responsible for managing labour to optimize performance within stores. Key duties include driving labour efficiencies to deliver positive returns against budget and year-over-year improvements, owning and developing the labour model, mastering systems, evolving reporting, and collaborating closely with field and support functions.
Responsibilities include:
* Working across different functions with a passion for data-led decision making to influence store strategy.
* Being the gatekeeper of store profitability, ensuring initiatives are implemented effectively for maximum impact.
* Driving store efficiencies to meet financial targets and improve performance annually.
* Developing and managing the labour model, systems, and reporting tools.
* Managing store workload capacity to ensure sustainability and profitability during new initiatives or projects, avoiding overloading stores.
* Understanding retail operations within stores is a plus but not essential.
The ideal candidate should be able to work from the West Midlands offices and adapt quickly within a fast-growing team. The company offers excellent benefits and a competitive salary.
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