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Duty manager

Norwich
BrewDog PLC
Duty manager
Posted: 27 October
Offer description

Duty Manager

BrewDog, East Anglia, NR2 4SG – Full time

OUR MISSION IS TO MAKE OTHERS AS PASSIONATE ABOUT GREAT BEER AS WE ARE

We love great craft beer. We want everyone to be as passionate about it as we are, and our bars are at the heart of that mission. You'll help us deliver an amazing beer and customer experience every shift because we expect great things from you and we give great things back.


Benefits & Perks

* Profit Share – 10% of BrewDog bar profits shared with crew
* Safe Ride Home – £5 contribution to help you get home safely after midnight
* Beer Training – support for internationally recognised Cicerone qualifications
* Staff Discount – 50% off BrewDog beers/ciders, 25% off merchandise and other menu items
* Crew Food – full menu for £4 during shifts
* 4‑Week Sabbatical – after every 5 years of service
* Enhanced sick pay, life assurance, high‑street retail discounts, employee assistance programmes, extended maternity & paternity leave, additional holiday days and DE&I initiatives


About BrewDog & the Environment

We're focused on making sure that we and future generations have a planet to brew great beer on. Our industry‑leading techniques create and deliver unique beer while doing our bit for the environment.


Role Overview

BREWDOG ARE ON THE HUNT FOR A DUTY MANAGER! In this role you will assist and support the management team in running shifts, carry out back‑of‑house duties alongside front‑of‑house tasks, and help develop and guide our crew to be more efficient and exceptional. You will be led by an experienced management team and work alongside kitchen, bar and floor staff.


Responsibilities

* Assist the management team in daily operations and shift planning
* Support, train and guide staff to deliver outstanding service
* Oversee front‑of‑house and back‑of‑house duties as required
* Maintain a welcoming and efficient bar environment
* Help set and uphold service standards and brand values
* Communicate with other team members to ensure smooth operations


The BrewDog Charter

* It’s all about beer – no compromise – delivering the best experience every time
* Creativity is our unfair advantage – new ideas, new beers, new standards
* We do more in a day than others do in a week – teamwork is key
* We listen. We learn. – honesty, transparency and continuous improvement
* Without us we are nothing – we play to win while having fun
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