Job Description Salary scale: £13.67 per hour Contract: Permanent Hours: 34 hours Base: Kenburgh House, 28 Manor Row, Bradford, BD1 4QU Probationary Period: Six months Closing Date: Sunday 21 st September 2025 Interview Date : Friday 26 th September 2025 Questions: In the first instance any enquiries to be emailed to [email protected]. For an informal chat about the role before applying please contact Vikki Lunn at [email protected] About Us Bradford District and Craven Mind is a thriving, independent mental health charity with a clear purpose to promote positive mental wellbeing and empower and help people experiencing issues with their mental health to manage and work towards recovery and fulfilment. We do this through: Building community and individual resilience for better mental wellbeing Providing early intervention advice and support Supporting people in crisis Empowering and helping people to recover and sustain improved wellbeing Watch this video to find out what it’s like to work at BDC Mind: https://www.youtube.com/watch?v=KxbMQk_ALwQ Read our latest Impact Report and 2024-2028 Strategy: https://www.mindinbradford.org.uk/about-us/ Find out more about our approach to Equity, Diversity and Inclusion: https://www.mindinbradford.org.uk/about-us/equity-diversity-and-inclusion/ Join us and you’ll receive: 25 days annual leave per year, rising to 28 days with length of service plus bank holidays Up to two additional leave days to use each year to support your wellbeing. Simply Health Cash Plan to claim back on personal health costs including dental, optical, prescriptions, physiotherapy and more. Employee Assistance Service including 24/7 confidential mental health support and access to structured therapy sessions. Generous pension scheme and employer contribution to help you plan for a secure future. Discount schemes including Company Shop and Blue Light Card. Excellent personal development opportunities including access to Clinical Supervision. Enhanced sick pay after your six-month probation. Accredited employer with Mindful Employer, Disability Confident and Real Living Wage. Role Background Our Personal Health Budgets service helps individuals transition from hospital back into the community by facilitating access to goods and services that promote recovery, independence, and overall well-being. Our SMI-LE service provides tailored support to people in the community who are experiencing mental health challenges. This includes assistance in key areas such as (mental health and emotional well-being; loneliness and social isolation; social housing; welfare, benefits, and debt management and employment). You will be joining a supportive and growing team across our Adults and Older Adults portfolio, all working towards the same aim of ensuring that no one has to face a mental health problem alone. We’re looking for someone who is passionate about making a difference, who is organised and able to manage competing priorities, and who is able to work autonomously as well as contributing to our wider teams. Purpose of the role As a Wellbeing Practitioner, you’ll provide one-to-one support to adults facing moderate to severe mental health challenges. You’ll help individuals improve their wellbeing by addressing issues such as social isolation, housing, benefits, employment, and financial difficulties. You’ll design person-centred plans of care, and support people to settle back into the community following a hospital stay. A key element of this role involves working closely with secondary care colleagues such as care coordinators. There is also an expectation that you will be based on site in Community Mental Health Team bases. Support is personalised to each individual and can be provided in hospitals, at home, within the community, or through remote services. You’ll also signpost and refer service members to other local services for continued support. Travel across Bradford and Craven is required, and you'll work closely with the wider team to ensure coordinated, person-centred care. Role Outcomes Complete 1- 1 support for adults facing moderate to severe mental health challenges face-to-face and or over the telephone Provide support that meets the service member needs. This support will be around client well-being, such as employment, welfare and benefits, social housing, money management, social isolation, and bereavement. Have a good understanding of support services across the district and signpost/complete onward referrals for service members to relevant services for additional support Work in partnership with other services across Bradford District and Craven to ensure the best outcome for service members Record information electronically and maintain up to date service member records Take responsibility for ensuring Safeguarding, Information Governance and Equality & Diversity requirements, and all other Company policies are complied with and seek to improve these where possible. Work in alignment with the policies, aims, objectives and values of Bradford District and Craven Mind Perform any other duties from time to time that may be reasonably required to ensure the smooth running of Mind in Bradford. Work closely with finance department to process purchase orders and understand BDC Mind financial procedures Person specification BDC Mind is committed to promoting mental health awareness, reducing stigma, and improving the quality of life for people with mental health challenges. We value diversity, inclusion and lived experiences when recruiting our staff and volunteers. Qualifications Essential: Level 3 or above qualification in a relevant field or at least 2 years relevant experience Experience Essential: Understanding of the key issues within mental health, and the potential challenges that people may face Knowledge of other relevant health & social care organisations across the Bradford District & Craven Knowledge of risk management and health and safety issues Understanding of safeguarding and good practice Understanding of confidentiality and data protection Desirable: Experience of barriers people face following discharge from a health setting Experience of housing application and barriers for re housing Benefit application and processes Skills and abilities Essential Ability to gather relevant information to support and assess risks Excellent proven communication and organisational skills, including an ability to encourage and engage people in ways to make positive changes in their lives. Excellent IT skills, including use of Microsoft Packages Ability to work as part of a team and work alone and use own initiative Attitude and Personal Attributes: Essential Dedicated to collaborative working Passionate and enthusiastic, solution focused approach and can do attitude Committed to equity, diversity and inclusion To work in line with BDC Mind values Other: Willingness to travel across the district if required. Bradford District and Craven Mind is committed to promoting mental health awareness, reducing stigma, and improving the quality of life for people with mental health challenges. We value diversity, inclusion and lived experiences when recruiting our staff and volunteers. How to apply: Please click the 'Apply for this job' button and follow the steps to fill out the application form. Upload your CV and a cover letter showing how your experience and skills match the Job Description and Person Specification under. We’re unable to provide feedback to applicants who are not shortlisted. We are committed to safeguarding vulnerable children and adults. All successful candidates will need to apply for a Disclosure and Barring Service (DBS) check and a right to work in the UK check.