Pay rate :£12.60 Per Hour (including paid breaks)
Join Our Retail Team! At COOK, our shops are vital parts of the communities we serve, thanks to our warm, knowledgeable, and caring Retail Team. We are seeking remarkable individuals to host customers in our shop as if they were guests at home.
The Role
* Provide exceptional service, prioritizing the customer above all else.
* Assist customers with menu planning and catering advice for various occasions.
* Promote upcoming offers, products, and promotions.
* Maintain the shop's cleanliness, appearance, and stock rotation, ensuring freezers are stocked.
* Operate the till efficiently and accurately.
* Understand and manage shop paperwork and legal checks.
* Open and close the shop, including cashing up.
* Check deliveries, place orders, and assist with stocktaking as needed.
* Maintain a professional appearance with apron and name badge at all times.
Good to Have
* If you're a foodie, that's a plus! We'll train you on our products, their origins, and suitable dishes for various occasions.
* Experience is not necessary; previous retail or customer-facing experience is a bonus.
If you meet most of these criteria but not all, don't worry. We're focused on potential.
Excellent Benefits include
* Paid leave for birthdays, moving house, becoming a grandparent, or a child's first day at school
* Staff profit sharing
* Access to CookieJar Smart Spending discounts and free food perks
* Team meals, events, and away days
* Being part of a B-Corp-certified business that values sustainability, people, and community
And many more benefits.
What Cook is About
We are a proud, independent, family-owned B Corp committed to caring deeply about our food, our people, and doing the right thing—even when it's challenging.
Our vision is to create a welcoming environment where everyone feels they belong. We value diverse roles, abilities, and personalities, and believe collaboration leads to remarkable achievements. If you'd like to grow with COOK, please apply.
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