Deliver outstanding player care, ensuring a positive and supportive academy environment for players and families. Requires flexible hours, including evenings and weekends.
Key Responsibilities:
* Oversee Life Skills programme for U9–U21 players.
* Manage player Induction and Exit processes.
* Lead mental health and wellbeing strategy; address player concerns.
* Contribute to multidisciplinary reviews on development and welfare.
* Run Player & Parent Voice initiatives and act on feedback.
* Collaborate with education, coaching, safeguarding, and external partners
* Support host families and maintain strong parent relationship .
* Support the Head of Education & player care to deliver the holistic development strategy of the department and Academy.
* Support the transition of newly signed individuals or groups of players into the Academy through a thorough induction process
* Be an integral part of the transition team within the Academy
* Develop and co-ordinate age-specific parent workshops with schoolboy phases
* Develop and coordinate the life skills programme across all phases, linking in with specialist staff internally and externally
* Ensure there is a thorough age-appropriate exit strategy is in place and adhered to for all players across the phases
* Help track destination data of all players released from the Academy.
* Support for a minimum of three years from the point of departure for all Academy Players from the Club in the Professional Development Phase with a focus on mental and emotional wellbeing and facilitating new opportunities in football, education, and wider career pathways, in association with stakeholders.
* Adhere to Safeguarding polices and practices, ensuring concerns are reported to the Academy Safeguarding Lead or Designated Safeguarding Officer.
* Support a culture where everyone is treated fairly and with respect.
* Adhere to SWFC policies and procedures at all times.
* Professionally represent the Club at all times.
About The Candidate
* Enhanced DBS check with children’s barred list (provided by the club).
* Qualifications relating to learning, coaching and/or safeguarding.
* A minimum of 5 GSCEs (grades A – C) or equivalent is desirable.
Experience and Skills.
* Previous experience of working with children.
* Previous experience of working within an elite sporting environment is desirable.
* Excellent presentation skills to deliver life skills to young people and facilitate delivery.
* Good knowledge of child protection issues, policies, and best practices.
* Able to relate to and build rapport quickly and easily with young people.
* Able to understand and implement the policies and procedures of the Academy.
* Confident, resilient, and self-motivated.
* Excellent communication skills both verbal and written.
* Ability to work in a fast-paced, target-driven environment.
* Ability to prioritise and manage own workload
* Work using own initiative and as part of a team.
About The Club
SWFC is an Equal Opportunities and Disability Confident employer and welcomes applicants from all sectors of the community.
SWFC is committed to Safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. As such you will be subject to a satisfactory enhanced disclosure via the Disclosure and Barring Service and prior to taking up any role.
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