Customer Service Advisor Outskirts of Burgess Hill | On-site Parking | £29,000 4 days in the office 1 day remote Are you an experienced Customer Service Advisor looking for a new opportunity in the area? We are recruiting for a professional and customer-focused individual to join a growing team based on the outskirts of Burgess Hill. The Role As a Customer Service Advisor, you will play a key role in delivering exceptional service while managing a variety of customer interactions. This is a varied position combining customer support, administration and problem solving. Key Responsibilities Handling customer enquiries via phone and email Managing and resolving customer complaints with professionalism and empathy Conducting investigations into customer issues and providing clear outcomes Completing accurate administration and maintaining detailed records Carrying out follow ups to ensure customer satisfaction and resolution Working collaboratively with internal teams to resolve complex queriesAbout You Previous experience in customer service, call centre or office support roles Strong communication and problem-solving skills Ability to handle complaints and situations confidently Highly organised with excellent attention to detail A driver with access to a vehicle due to locationWhat's on Offer Salary of £29,000 On-site parking Supportive and friendly team environment Opportunity to develop withi...