Salary: £70,000 - 110,000 per year Requirements: Bachelors degree in Business Administration, Information Technology, Computer Science, or a related field. BCS or similarly recognised Business Analysis certification (e.g., IIBA, PMI-PBA). Recent demonstrable experience as a Business Analyst delivering requirements elicitation, analysis, documentation and validation on technology/digital initiatives. Proven ability to collaborate effectively with cross-functional stakeholders and communicate clearly across business and technical audiences using a variety of tools, methods and techniques. Experience defining and using metrics/dashboards to support reporting, recommendations and decision-making. Working understanding of data governance and validation controls, particularly where customer data and cross-system integrations are involved. Awareness of project delivery frameworks, delivery lifecycles and reporting standards; able to contribute to planning and reporting for defined delivery activities. Experience supporting hybrid environments (on-premise and cloud) and familiarity with CRM platforms (e.g., Salesforce, Dynamics 365) is beneficial. Open, collaborative and confident communicator, able to adapt style, methods, and detail to different audiences. Strong analytical and problem-solving skills, able to employ various requirements elicitation techniques, with a focus on practical outcomes and traceability. Highly organised and detail-oriented, able to manage multiple concurrent priorities. Comfortable working with ambiguity and changing priorities, while maintaining clarity and delivery focus. Able to work independently and as part of cross-functional teams in a fast-paced environment. Responsibilities: Collaborate with stakeholders to capture functional and data requirements and validate the underlying business need. Use appropriate elicitation techniques (e.g., interviews, workshops, document analysis) to ensure accurate and complete requirements capture. Structure requirements using practical frameworks and models (e.g., process maps, epics, user stories) to maintain clarity and alignment to business goals. Document and validate requirements using agreed standards and formats, facilitating stakeholder review for completeness, feasibility and testability. Support prioritisation and lifecycle management of requirements, maintaining traceability and supporting change control where required. Work closely with architects, developers and testers to ensure requirements are understood, implemented and verified correctly. Analyse business roles, processes and workflows to identify inefficiencies, gaps and opportunities for improvement. Contribute to business case development and options analysis by providing evidence-based insight on benefits, costs, risks and implementation considerations. Support interpretation of high-level data and solution designs by identifying required data sources and recognising upstream/downstream dependencies. Define and size solution requirements through clear use cases, epics, user stories and acceptance criteria, maintaining traceability from business need to delivery. Produce clear visual artefacts (e.g., process flow, data flow) to support stakeholder understanding, solution design and delivery planning. Ensure documentation is version-controlled, appropriately peer-reviewed, meets company standards, and is maintained throughout the project lifecycle. Act as the link between business stakeholders, technical teams and delivery functions to keep analysis outputs aligned to project objectives and outcomes. Communicate effectively between parties, translating needs and requirements to ensure shared understanding at the right level of detail. Maintain effective stakeholder engagement by setting expectations, surfacing risks/issues early and providing structured updates on analysis progress and decisions. Support governance and assurance activities by ensuring business analysis deliverables are well-documented, traceable and available for review. Work with internal teams and external suppliers to shape solutions that align with functional, data and technical requirements. Support evaluation of solution options to ensure they are practical, cost-effective and consistent with strategy, technology standards and delivery constraints. Contribute to design reviews by checking traceability from business need to solution design, ensuring governance, security and data-quality considerations are reflected. Identify solution and data risks early and work with teams to mitigate and optimise outcomes. Work with the Technical and Functional Leads to confirm what is needed for testing for each delivery and to ensure requirements are testable and measurable. Support User Acceptance Testing (UAT) by preparing test scenarios/acceptance criteria, coordinating stakeholder participation and capturing outcomes. Document, track and triage defects and issues, working with delivery teams to resolve and retest in a timely way. Maintain requirement traceability through testing and readiness activities, providing concise summaries of outcomes and residual risks. Support delivery teams by helping resolve issues, manage dependencies and adapt analysis artefacts to change while maintaining alignment to objectives. Assist with readiness and adoption activities (e.g., communications, training inputs) to support successful implementation. Use practical metrics and dashboards to help teams evidence progress and outcomes and to inform recommendations for improvement. Technologies: Cloud CRM Flow Support Salesforce Security Office 365 Marketing More: We are Formula 1, a passionate team dedicated to delivering the worlds greatest sports and entertainment spectacle while leaving a positive legacy wherever we race. With 75 years of innovation at our core, we develop technologies that significantly impact society. As we seek an established Business Analyst, you will help bridge business needs and technology solutions. You will work closely with various teams and stakeholders, ensuring our solutions improve customer outcomes, operational effectiveness, and delivery performance. Joining us means being part of a dynamic work environment that values innovation, collaboration, and personal growth, along with access to our amazing benefits such as private healthcare, Grand Prix Paddock passes, subsidised canteens, and more. last updated 7 week of 2026