Manage, coordinate, and monitor daily transport schedules, deliveries, and collections to meet contractual service
levels.
Allocate and execute delivery plans using Paragon and debrief KPI/business-critical data.
Liaise with warehouse operations on load availability and with stores regarding delivery issues.
Handle driver briefings, debriefings, and day-to-day queries from drivers, customers, and other departments.
Monitor and escalate KPI failures, QSHE failures, and service issues.
Resolve customer service discrepancies and ensure service levels meet or exceed contractual agreements.
Ensure tachographs are downloaded, working time directive (WTD) rules are adhered to, and driver cards/licences are
checked.
Maintain defect logs (Axscend), coordinate repairs with contractors, and support compliance audits.
Ensure operations comply with O-Licence regulations, legal requirements, and company policies.
Take responsibility for site health and safety, escalating and recording issues as required.
Liaise with vehicle maintenance contractors and compliance teams.
Ensure operational equipment, trailers, and units are serviced and available.
Optimise use of core/agency staff, hire vehicles, and subcontractors to meet business needs.
Foster employee engagement and manage change positively.
Compile transport data, defect reports, KPI reports, and operational updates.
Identify, propose, and implement process improvements.
Support the wider GXO management team with initiatives.
Any other duties as deemed appropriate by the management team
Ideally to have previous experience within the transport industry, and or a working knowledge of transport driving hours legislation, excel and google spreadsheets and outlook.
To work on a 4 on 4 off 6am to 6pm (this will include working weekends) days.
TPBN1_UKTJ