Bar and Restaurant Supervisor – Malmaison
Location: Manchester Piccadilly
Type of contract: Full‑time
Hours: Competitive pay with flexible shifts – open 7 days a week, including evenings and weekends.
Responsibilities
* Serve as the face of the restaurant and bar, ensuring world‑class guest service.
* Control the flow of guests, coordinating between the bar, kitchen and management for a smooth dining experience.
* Help manage staff schedules, training and performance.
* Maintain high standards for food, wine and cocktails, delivering celebrity service.
* Communicate with kitchen and management to meet guest expectations.
* Lead daily bar operations, inventory and cash handling.
* Support career progression into a Head of Department role.
Qualifications
* Experience working in a busy restaurant and/or bar environment.
* Strong people‑management and communication skills.
* Passion for food, wine and cocktails.
* Ability to work flexible hours, including weekends and evenings.
Benefits
* Heavily discounted staff room rates at Malmaison, Hotel du Vin and Frasers Hospitality (£65 per night).
* Discounted Friends & Family rate – 50% off best available.
* 35% off your bill when you dine in our Brasseries and Bistros.
* Fully funded apprenticeship programmes.
* High Street discounts on a range of shops, experiences and holidays.
* Cycle‑to‑work scheme – save up to 40% on bicycles.
* Healthcare cash plans – dental, optical, medical from £5 per month.
* Referral scheme – up to £1,500 for bringing a friend in.
* A comfortable uniform.
* Wellness & National Campaign days – Pay Day Lunches, National Popcorn Day, Mental Health Awareness week and more.
* Wagestream – instant access to pay.
* Complimentary stays on 1st, 3rd and 5th anniversaries.
* Support for the Brain Charity.
* Employee Assistance Programme – free confidential advice 24/7.
Our Sustainability Goals
* 100% renewable electricity.
* Recycle a minimum of 70% of hotel waste.
* Use chemical‑free cleaning systems and enzyme‑based eco‑friendly kitchen cleaning.
* Volunteer for sustainable charities 2 days per year on full pay.
Equal Opportunities
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer welcoming applications from all suitably qualified persons regardless of race, sex, disability, religion, sexual orientation or age.
#J-18808-Ljbffr