Technical Systems Administrator – Luton – 4 Days Home Based – REF 832
Business Hours: Occasional out of hours - no more than 4 hours pm
Responsibilities:
* Provide a Technical Response to all internal users related to Server and Network operations.
* Commission and deploy new Server and Network hardware.
* Understand and maintain the software we use in the provision of services such as Email, Proxy / Web Services and security.
* Provide assistance with routine maintenance processes such as Patching, Software Versions and Anti-Virus updates.
* Use an Internal Call Management system to manage workload and provide responses to end users.
* Provide a Technical Response service for other departments for queries related to the Managed Service and its operation.
* Responsibility for the completion of Managed Service scheduled tasks defined within the Service Level Agreements.
* Provide 3rd Line assistance to the Client Services and Service Delivery Teams for high priority issues.
* To provide services, outside of core working hours, to ensure the continued operation of the Internal Infrastructure and Managed Service operations. Over the course of a typical year we would expect the average to be less than 4 hours per month.
Required Skills & Experience:
* Significant experience designing and configuring networks, including VLANs, routing, switch configuration and working with network suppliers of MPLS and similar networks.
* Good experience of setting up and managing modern Hyper-V clusters, including Switch Embedded Teaming and virtual networking.
* Experience of Office365 cloud configuration and management.
* Experience with Microsoft Azure configuration and management.
* Experience managing Microsoft Active Directory users, groups and computers.
* Experience trouble-shooting network issues.
* Experience with backup processes.
* Ability to work out of hours when necessary.
* Live within a 40 minute radius of the base office.
Desired Skills / Experience:
* Experience of Powershell scripting.
* Experience creating network diagrams and other IT documentation.
* An understanding of ISO27001 Security Standards and operational guidelines.
* Experience setting up and trouble-shooting Group Policy.
* Experience of VMware vSphere management.
* Veeam Backup and Replication.
* Microsoft Sharepoint implementation and management.
* Experience of using ticketing systems.
* SAN and NAS maintenance.
* Juniper and Extreme Networks configuration experience.
The role is applicable only for a person who is looking for a long-term career development opportunity. The company ethic is to develop the capability and potential of its employees. As we always look to promote from within, there will be opportunities to assume additional roles and responsibilities to develop the role into a significant position within the company structure.
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