Join to apply for the Senior Claims Handler role at Adjusting Appointments Limited.
An experienced Claims Handler is required to join an established, reputable Loss Adjusters firm due to growth and expansion.
Key Responsibilities
* Provide first-class customer service to customers, clients, and colleagues, ensuring all claims are proactively managed to conclusion, meeting client-specific service levels.
* Act as a point of contact for client/customer queries and own issues through to satisfactory resolution.
About You
* Experience in handling insurance property claims from start to finish.
* Ability to understand various insurer policy wordings to establish validity.
* Excellent verbal and written communication skills.
* Good time management and organizational skills, with diary management experience.
* Ability to work under pressure handling volume calls while maintaining quality service.
* IT literate with the ability to use multiple systems.
* Willing to travel to the local office for training, induction, or team meetings.
* Industry qualifications such as Cert CII or Cert CILA are desirable or willingness to work towards them.
Hours are Monday to Friday, 35 hours per week. The role can be remote with occasional office attendance for training and meetings.
Salary & Benefits
* Annual salary up to £35,000.
* Contributory pension, performance bonus, flexi benefits, voluntary schemes, birthday holiday, share purchase scheme.
Additional Information
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Finance and Sales
* Industry: Insurance
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