As a Credit Strategy Lead, you will be working within our Credit Risk Team. This is an exciting opportunity to join an evolving and fast-paced team. Working with the Senior Credit Risk Manager, you will drive performance across our debt processes to help our customers become debt-free and generate value for the business.
Here's a taste of what you'll be doing:
1. You will be the owner of specific risks, collections, and recovery journeys in Eon Next, covering a wide range of processes.
2. Drive efficiency and value by managing key performance indicators (KPIs) and using data insights to continuously improve processes.
3. Become a subject matter expert across specific journeys, becoming the go-to person in the business.
4. Use data insights and process knowledge to evaluate and implement innovative credit strategies aligned with business goals, optimizing risk and return.
5. Develop and own process documentation to facilitate the implementation of changes and enhancements.
6. Partner with cross-functional teams to communicate, improve, and implement process improvements effectively.
Are we the perfect match?
* Strong stakeholder management skills.
* Proficiency in handling data across Excel and Google Suite.
* Ability to present data and insights engagingly using presentation tools.
* Ability to document and map processes in an understandable way for diverse audiences.
It would be great if you have:
* Experience in collections or credit management.
* Experience in process and change management.
Here's what else you need to know:
* The role may close early due to high application volumes.
* Contract: 6-month FTC.
* Location: Nottingham - E.ON Next office, Trinity House, 2 Burton St, Nottingham NG1 4BX, with travel to other sites as required.
* Working environment: Flexible hybrid working (office and home).
* 26 days holiday plus bank holidays; includes a guaranteed day off for your birthday.
* Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years).
* Excellent parental leave allowance.
* Flexible Benefits package, including options to buy up to 10 days of holiday annually.
* Opportunities for talent development through our inclusive networks.
* Employment is subject to a basic DBS check due to the role's nature.
We are committed to equal opportunities, promoting a diverse and inclusive environment, and fairness for all.
We support flexible working arrangements, including full-time, part-time, job share, remote working, and flexible hours.
Start date: ASAP
Salary: Negotiable
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