Overview
Sanctuary Supported Living is delighted to be recruiting for a Bank Project Worker at our Homelessness Service, Ballingdon Street, in Sudbury.
We specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We’re a national organisation, not-for-profit, and we put our customers at the heart of what we do. We support our customers on their pathways for independence, and we’ll support you in reaching your aspirations and career goals through comprehensive training and benefits.
Role: Bank Project Worker
Location: Ballingdon House, 97 Ballingdon Street, Sudbury, Suffolk, CO10 2BP
Hours: Hours as and when required
Salary: £13.34 per hour
Closing date: .
Requisition: 225123
We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, use your internal careers account to submit your application.
Responsibilities
* Providing support to encourage customers who have faced homelessness to maximise their own potential and independence
* Assessing customers’ needs by writing and updating support plans
* Being a first point of call to receive and direct all customer queries
* Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity
* Liaising with external support links to improve customers’ confidence, health and wellbeing and offer training and encouragement towards employment and education
* Handling occasional emergency situations
* Keeping accurate and high-quality written records
Skills and experience
* Experience of working with adults who have experienced homelessness
* Enthusiastic and flexible with a strong “can-do” attitude
* Ability to work as part of a team and on own initiative
* Strong organisational skills as well as functional literacy and numeracy
* Ability to react quickly to changing priorities whilst working to deadlines and targets
* NVQ3 in Health and Social Care, or willingness to work towards is essential
Benefits
* A variety of online discounts and rewards from major retailers
* Health and well-being plans
* A wide range of learning and development opportunities
Equality, diversity and inclusion
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Building Equality and Diversity: Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
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