Overview
Ryman is offering a Sales Assistant role at Royal Leamington Spa, United Kingdom. The position is part-time, working 6 hours per week.
What will this role involve?
As a Sales Assistant you will support the store management team, drive turnover and revenues, and act as an ambassador of the Ryman brand with a strong focus on customer service.
What will you be responsible for?
* Act as an ambassador for Ryman and the Theo Paphitis Retail Group by learning about the business and sharing knowledge with customers
* Handle customer complaints and difficulties—including returns—professionally to ensure customer retention
* Aim to meet and exceed KPIs and objectives set by Store Management
* Engage with customers, identify needs, and help them purchase by applying product knowledge; highlight relevant promotions and upsell
* Carry out stock replenishment and maintain accuracy of stock systems when required
* Promote high visual merchandising standards; maintain store housekeeping to a high standard
* Acquire and continue to develop product knowledge
* Identify opportunities to increase sales value by offering appropriate additional items
* Ensure compliance with all relevant Health and Safety policies
What would we like to see in you?
* Passion for the Ryman Brand and related companies
* Passion for exceeding customer expectations
* Enthusiastic, driven, and focused on achieving results
* Self-motivated with the ability to work independently and as part of a team
* Confident approach to maximizing sales opportunities
* Strong communication and teamwork skills
* A dedication to learning and developing your skills
* Flexibility regarding working hours and location
What will we offer you?
* A passionate, dynamic team where your growth, ideas, and impact matter
* A competitive pay package
* Company pension scheme with optional enhancements
* Generous holiday allowance including an extra wellbeing day
* Training programme to help you excel in your role
* Opportunities through apprenticeship programs to build on your skills
* Access to mental health support and wellness resources
* Exclusive discounts across brands and via our benefits hub
* Cycle to work scheme
* Long service and recognition awards
* Colleague referral scheme
Who are we?
Founded by Henry J Ryman in 1893, Ryman has been a go-to for stationery, office supplies, printing, technology, and more for over 130 years. We are part of the Theo Paphitis Retail Group, alongside Robert Dyas, Boux Avenue, and London Graphic Centre. We operate over 200 locations plus a website and app. We are committed to supporting colleagues with tools and knowledge to grow and thrive.
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the Equality Act guidelines. We celebrate difference and encourage everyone to join us and be themselves at work. Note: this job description is not exhaustive and you may be required to carry out other duties as needed.
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