Head Housekeeper (40hrs Contract)
Are you an organised, compassionate leader with a passion for creating warm, clean, and welcoming environments?
Rivermead View
Looe, Cornwall
What We Offer
* £500 refer-a-friend scheme
* Reward & recognition programmes
* Supportive leadership and positive team culture
* Uniform, parking, training and DBS provided
* Weekend enhancements (time and a quarter)
* Bank Holiday enhancements (double time)
Job Purpose
As Head Housekeeper, you'll oversee all domestic and laundry operations within the home. Your role is vital in ensuring residents live in a clean, comfortable, and safe environment, one that reflects dignity, respect, and care. You'll lead by example, supporting your team to deliver exceptional service with compassion and attention to detail.
Main Duties & Responsibilities
* Leading, supervising, and motivating the housekeeping teams
* Planning staff rotas and ensuring adequate daily cover
* Maintaining the highest standards of cleanliness throughout the home
* Ensuring all rooms and communal areas meet regulatory and organisational expectationsCarrying out audits and inspections to maintain quality standards
* Monitoring and ordering cleaning supplies and equipment
* Ensuring safe and effective use of cleaning materials and machinery
* Training new staff and supporting ongoing development
* Reporting maintenance issues promptly and following up where necessary
* Supporting hands-on cleaning tasks when required
* Building positive relationships with residents, offering friendly interactions and support
Requirements
* Naturally kind, caring, and compassionate
* Experience in housekeeping, preferably within a care or hospitality setting
* Previous supervisory or team-leader experience desirable
* Strong organisational skills with excellent attention to detail
* Confident in leading a team and managing day-to-day operations
* Able to communicate effectively with residents, staff, and visitors
* Willingness to support both housekeeping and laundry areas when needed
* Passionate about creating a homely environment where residents feel valued and cared for
Pay Rates
* £13.47 per hour
* £16.76 per hour (Weekends)
* £26.42 per hour (Bank Holidays)
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