Salary: £26,000 - 28,000 per year Requirements: Experience in an IT Administrator, IT Support Technician, Technical Support Associate, First Line Support Advisor, or similar IT Support role Strong knowledge of Microsoft technologies including Office 365, Azure, and Active Directory Experience supporting Windows environments (Windows 10/11 and Servers) Strong troubleshooting and problem-solving skills Excellent communication skills with the ability to explain technical issues clearly A proactive and organised approach, with the ability to manage multiple tasks A team player with a positive and flexible attitude Full UK driving licence and willingness to travel between sites when required Responsibilities: Providing 1st/2nd line support to users across multiple offices (on-site and remote) Maintaining and supporting IT infrastructure including servers, networks, desktops, and remote devices Managing and supporting Microsoft 365, Active Directory, and Azure environments Installing, configuring, and upgrading hardware and software Diagnosing and resolving system and network issues efficiently Supporting IT security, backups, and business continuity processes Assisting with IT infrastructure projects and system improvements Liaising with external suppliers to source and implement IT solutions Managing user access, permissions, and password resets Supporting mobile device management and remote access systems Maintaining IT hardware including laptops, PCs, and printers Delivering user training, support, and technical guidance Creating and maintaining IT documentation, policies, and procedures Monitoring system performance and identifying areas for improvement Technologies: Active Directory Azure Hardware Support Microsoft 365 Mobile Network Office 365 Security Windows Cloud More: We are a well-established and growing professional services firm with a national presence, seeking an IT Administrator to join our Manchester-based team. This role offers training and development opportunities as well as career progression. Our environment is collaborative and supportive, encouraging continuous improvement. Additionally, this position provides excellent exposure to a broad range of technologies, systems, and projects. last updated 19 week of 2026