Posted: 17 June
The role
Responsibilities
Coordinate flight planning, slot management, and trip support services for key customersAct as the primary onsite liaison between customers, FBOs, and airport service providersOversee delivery of services for inbound flights arranged by global teamsBuild and maintain strong relationships with vendors, ensuring high service standardsMeet and support customers onsite, providing a high-touch, service-driven experienceIdentify and introduce opportunities to expand services and support commercial growthSupport fuel order coordination and ensure efficient execution of transactionsRepresent sales teams onsite, assisting with client engagement and relationship managementContribute to continuous improvement of operations, service delivery, and customer satisfactionRequirements
Experience within an aviation operations or airport-based environmentStrong understanding of business aviation operations and trip support servicesExposure to requirements across multiple aircraft types (business and commercial aviation preferred)Experience supporting international flight operations across multiple regionsProven ability to manage customer and vendor relationships in a fast-paced environmentCommercial awareness with a demonstrated ability to support revenue-generating activitiesStrong communication, problem-solving, and organizational skillsAbility to work onsite and adapt to operational schedulesWhat Sets You Apart
Customer-first mindset with a proactive, solution-oriented approachAbility to operate calmly and effectively in a dynamic, time-sensitive environmentStrong attention to detail and ownership of the end-to-end customer experienceCollaborative approach when working across global teamsAdditional Information
Role is fully onsite at a London airport locationsFlexibility is required based on flight schedules and operational needs#WFS#LI-JH1Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at:> World Fuel Services Europe, Ltd.
