Annual salary: up to £23,809.50 Administrator Basingstoke Full-Time, Summer Placement 6-Month FTC Salary from £19,500 up to £23,809.50 PA, DOE Have you got great customer service skills and looking to move into office work? Mears Basingstoke are looking for a number of staff to work in a variety of interesting administration, customer service and problem-solving roles over the next 6 months. Gain valuable experience in the Property sector Deliver an essential service to Key UK Government workers An experienced mentor to show you the ropes If you know your way around a computer, can deliver calm, friendly and effective customer service and are able to follow processes, this could be the role for you! About us: Mears provides accommodation to essential British Government workers. We source properties from the private rental market, work with a variety of stakeholders to ensure accommodation meets requirements and we manage all issues, repairs and maintenance throughout the lifetime of an occupant’s stay. We’re experiencing a really busy period so we’re looking for some additional staff to join our existing friendly team. This could lead to permanent work for those interested. About the role: This role is to support manages and deliver specified functions at various stages of the process. Administrators work across these various stages of occupancy and will be trained to work on any part of the process from beginning to end. Deliver set tasks and actions ensuring deadlines are met Provide administrative support to managers to ensure overall business objectives are met Update and maintain written and IT records to evidence outcomes and current status Deliver quality reporting as requested by manager, evidence risk and appropriate actions to resolve Cross work with other administration roles within the business as required Ensure full compliance with all Mears Group policies and procedures Role Criteria: Solid database use and skills in Microsoft office packages- Excel, Word, Outlook etc. Great communication skills both externally and within the Team. Customer focused, great problem-solving skills and a positive, can-do attitude. An interest in the property sector and in developing within the role and the Division All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Lauren Bellini (lauren.bellini@mearsgroup.co.uk) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply. We are the people behind the smile! At Mears we look for people who share our vision and values - to make a positive difference to the communities we serve. We do this by improving homes, improving communities and improving lives. We are proud of our business and the opportunities we provide to colleagues working across the UK. Our Values - Customers / Innovation / Teamwork / Responsibility