Customer Service Assistant - Brent Cross Salary: £30,000 12% bonuses (£33,600) Benefits Location: Brent Cross Shifts: Excellent work life balance - no evenings or extended hours at weekends. You'll work a mix of early (8:00-4:30) and late (9:30-6:00) shifts Monday to Friday, with weekends shared on rotation - typically one full weekend off every two or three weeks. Weekend hours are 8:30-5 on Saturdays and 9:00-4:30 on Sundays. Days off are always scheduled in lieu when you work weekends. We're looking for an ambitious Customer Service Assistant to join a customer-focused site, supporting daily operations and helping drive sales performance. What's on Offer: £30,000 benefits Private health cover after 1 year EAP and Perkbox access Enhanced sick pay (5-20 days based on service) Birthday gift after 3 years; extra day off on your birthday after 5 years Christmas hamper/voucher (£150) after 5 years annual Christmas party Long-term recognition and development opportunities What You'll Do: Deliver outstanding service and sales results Support store operations including security, stock control, and administration Convert customer enquiries into rentals and additional sales Maintain a safe, compliant, and well-presented facility What You'll Bring: Experience in retail, sales, or customer service (supervisory experience desirable) Confident communicator with strong organisational skills Proactive and customer-focused with a commercial mindset Reliable, self-motivated, and team-oriented If you're ready to take the next step in your career and lead by example in a customer-driven environment, we'd love to hear from you. BBBH34619